When hosting conferences, seminars, lectures, business meetings and other live events today, you need real-time captioning services because of the diverse audience the event attracts. Some participants may have hearing disabilities, while others may not understand the speakers well.
Real-time captions are text versions of the spoken words created and displayed as the program goes on. The captions are white letters superimposed on a black background. They appear in three lines and will scroll up as new lines of captions appear.
Why do you use real-time captioning?
Real-time captioning services or CART captioning services are often used for lectures and presentations, including sporting events, corporate meetings, and other live events that require captions as the event goes on. The spoken word is converted into a printed text using a computer and AI-aided program with real-time captioning. The captions appear on screen for a maximum of three lines at one time. Captions allow people to follow and understand what is going on, especially the deaf and hard of hearing and those who are not too familiar with the spoken language.
How accurate is real-time captioning?
Real-time captioning is verbatim, so it relies on the robustness of the real-time captioning software and the skills of human editors and proofreaders. Sometimes, highly skilled captioners make the work look easy. They can display typing speeds of up to 225 words per minute!
But typing at such speed can cause errors, especially with homophones. Most captioning service providers set the accuracy rate at 98%.
Captioners are not under any governing body. But court reporters get their credentials from their state board or the National Court Reporters Association (NCRA)
Is it possible to replace sign interpreters with real-time captioners during live events?
Technically, the answer is no because they address different groups of people.
People who are culturally or pre-lingually deaf use sign language or ASL as their first language. They may or may not understand English very well.
People who became deaf later in life or the post-lingually deaf people learned English and may or may not know how to sign. For them, captions are more helpful because they can understand the communication without taxing their comprehension level. In speeches with specialized terminology and rich in proper names, reading the caption is the better option.
Cost of real-time captioning services
The cost of providing real-time captioning services varies, but most providers charge by the hour. However, there could be additional charges for setup, equipment, transcript and digital recording of the file. Factors that affect the cost include the following.
- Time. There is preparation time before the actual creation of the captions. A one-hour seminar or live broadcast, for example, needs at least three hours of preparation.
- Equipment. The cost will depend on whether you’re renting the equipment from the provider, and you have your captioner, or the provider uses its equipment and its captioner.
- Experience. You pay the captioner for their skills and experience, so expect to pay more if the captioner is a professional with several years of experience.
- Time of hiring. With the length of time needed to prepare before the event, expect to pay more if you give the provider short notice.
It is vital to work with a professional real-time captioning services provider. You are paying for their experience, accuracy of work and efficiency.
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